Leaseful has standardized cancellation policies in place to protect both guest and host alike. While we strongly encourage guest and host not to cancel, we understand that extraordinary circumstances do come up.
In the event that a host cancels the reservation, 100% refund for the guest when a host cancels. The Leaseful team will also assist in helping you find a new place to sublease.
In the event that a guest cancels the reservation, there is no refund for the guest. Upon cancellation, the guest will forfeit their deposit and it will be allocated to the host.